Initial Disclosure Document
Please read this document before proceeding with a finance enquiry. It explains our role, our non-advised service, how we may be paid and how to raise concerns.
About us.
Lavant Finance Ltd is registered in England and Wales (company number 16839595). Registered office: Mount Pleasant Farm, Walton, Warwick, England, CV35 9HT. We are a credit broker, not a lender. Our FCA Firm Reference Number (FRN) is 1055157. You can check our current authorisation and permitted activities on the Financial Services Register at register.fca.org.uk.
Our services and advice status.
We provide a non-advised credit-broking service. We do not provide financial advice or make personal recommendations about which credit product you should take. We can explain product features, provide information and assist with obtaining quotations and applications, but you must decide whether any proposed agreement is right for you. We may introduce customers to finance providers for eligible cars, motorcycles, motorhomes, leisure vehicles and other specialist assets, subject to the applicable regulatory perimeter and lender criteria. Products may include Hire Purchase (HP), Personal Contract Purchase (PCP), Lease Purchase, refinancing and other relevant funding arrangements. Some business-only finance arrangements may be unregulated; we will identify this where relevant.
Our lender panel.
We work with a limited panel of selected lenders and do not search the whole market or act independently of lenders generally. Available quotations depend on the asset, your circumstances and lender criteria. We can identify the lenders we work with if you ask us.
Fees payable by you.
LAVANT does not charge customers a brokerage fee for its credit-broking services. There is no fee payable to LAVANT for making a finance introduction or application. Interest, lender fees and any other amounts payable under a finance agreement are separate and will be set out in the relevant lender documents.
Commission and our remuneration.
We may receive commission or other remuneration from a lender or another party if finance is arranged. Commission can vary between lenders, products and transactions and may give us a financial incentive to arrange finance with particular providers. Depending on the commission arrangement, it may affect the amounts you pay under the agreement.
Where required, we will disclose prominently and in good time before you enter into an agreement the existence and nature of commission and how it may affect your payments. On request we will tell you the amount of commission, or its likely amount if the exact figure is not known, in good time before agreement. We will also provide any additional transaction-specific disclosure required by law or our procedures, before you become bound by the finance agreement.
Quotations, applications and credit checks.
A quotation is indicative and may change after the lender reviews your information, the asset and its own lending criteria. All finance is subject to status, affordability, lender approval and applicable terms. Applicants for consumer finance must be aged 18 or over. Lenders may carry out eligibility, identity, fraud-prevention and credit-reference checks; the nature of any search, including whether it could affect your credit file, should be explained before it is carried out. Please read the lender’s quotation and pre-contract information carefully, including the interest rate, APR where applicable, total amount payable, term, any deposit, balloon or final payment and conditions of ownership.
Our remuneration and commercial relationships with lenders and introducers may create potential conflicts between our interests and yours. We seek to identify, manage and, where appropriate, disclose material conflicts. We will not represent that we provide an independent whole-of-market service. If a conflict cannot be adequately managed, we will take appropriate steps, which may include declining to proceed.
Conflicts of interest.
Fair treatment and additional support.
We aim to provide clear information, appropriate support and sufficient opportunity for customers to consider their options. If you need information in a different format, additional time, assistance communicating with us or support because of personal circumstances, please tell us. We will consider reasonable adjustments and the support we can offer. You are free to ask questions or take time before deciding whether to proceed.
Privacy, credit reference and fraud prevention.
We collect and process personal, financial, employment, identity and asset-related information for enquiries and applications. Where needed, information may be shared with prospective lenders, credit reference and fraud-prevention agencies and relevant service providers. Lenders and agencies may use information for their own assessment purposes. Our Privacy Policy explains the categories of data, purposes and lawful bases of processing, sharing and your rights; please read it at www.lavantfinance.co.uk/privacy-policy.
Complaints and Ombudsman rights.
If you are unhappy with our service, contact us using the details below. We will investigate your complaint in line with our Complaints Procedure. Depending on the nature of your complaint and your eligibility, you may be able to refer it to the Financial Ombudsman Service. Further information is available at financial-ombudsman.org.uk. Our complaints process is free to use.
You can contact us by telephone, email or post:
Telephone: 07930 345392
Email: info@lavantfinance.co.uk
Post: Lavant Finance Ltd, Mount Pleasant Farm, Walton, Warwick, England, CV35 9HT
How to complain.
Contact Us
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